Privacy Policy

This Privacy Policy describes how Trade Hub collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly throughout your experience with our platform.

Information We Collect

We collect information in several ways to provide and improve our services. When you use our platform to explore startup allocations, venture ecosystems, and financial education content, we gather certain data to enhance your experience.

Personal information you provide includes your name and email address when you contact us through our contact form. We also collect usage data automatically, such as the pages you visit, the time spent on our platform, your IP address, browser type, and device information. Additionally, we use cookies and similar tracking technologies to understand how you interact with our educational content and to remember your preferences.

• Contact form submissions (name, email)
• Usage patterns and browsing behavior
• Device and browser information
• Cookies and tracking data

How We Use Your Information

We use the information we collect to deliver, maintain, and improve our educational platform focused on startup allocations, venture ecosystem insights, and financial learning. Your data helps us personalize your experience and provide relevant content about Southeast Asian startups, MAS fintech sandbox innovations, angel funding, and emerging sectors like AI healthtech and greentech.

We may use your contact information to respond to your inquiries, send important updates about our services, and improve our content based on user feedback. We analyze usage data to understand which educational topics interest our users most and to optimize our platform's performance and accessibility for independent learners.

Your Privacy Rights

You have the right to access, update, or delete your personal information at any time. You can request a copy of the data we hold about you or ask us to correct any inaccuracies. If you wish to withdraw your consent for data collection or opt out of communications, you can do so by contacting us directly.

We respect your choice to limit how we use your information. You may adjust your browser settings to disable cookies, though this may affect some functionality of our platform. We do not sell your personal information to third parties, and we maintain reasonable security measures to protect your data from unauthorized access.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze how you interact with our educational content. Cookies help us remember your preferences, understand which startup and venture topics you explore most, and improve the performance of our platform.

We use both session-based and persistent cookies. Session cookies expire when you close your browser, while persistent cookies remain on your device to remember your settings across visits. You can control cookie settings through your browser preferences. For more detailed information about our cookie practices, please refer to our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encrypted connections, secure servers, and limited access to personal data by our team members.

While we strive to protect your data using industry-standard security methods, no online system is completely secure. We encourage you to use strong passwords and to contact us immediately if you suspect any unauthorized access to your account or personal information.

Third-Party Links and Services

Our platform may contain educational references and information related to startup allocations, venture capital, and the Southeast Asian fintech ecosystem. We are not responsible for the privacy practices of external websites or third-party services that may be mentioned in our educational content.

We recommend reviewing the privacy policies of any external resources before providing your information. Our responsibility extends only to the personal data we directly collect through our platform.

Children's Privacy

Our platform is designed for educational purposes and is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take steps to delete such information promptly.

Parents or guardians who believe their child has provided information to us should contact us immediately using the information provided in the Contact Us section below.

International Data Transfers

As our platform operates from Singapore and serves users globally interested in Southeast Asian venture ecosystems, your information may be processed and stored in Singapore. By using our platform, you consent to the transfer of your information to Singapore in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.